Terms and Conditions
Last updated: 15 May 2026
Definitions
'We', 'us', 'InstaSpark' means InstaSpark Ltd. 'You' means the customer named on the quote. 'The Work' means the electrical work described on the quote signed by both parties.
Quotes & acceptance
Quotes are valid for 30 days from issue. A quote becomes a binding contract when you sign and return it, or pay the deposit (where applicable).
Pricing & payment
Fixed-price quotes are exactly that: fixed. If we find additional necessary work during the job (e.g. unsafe legacy wiring), we'll stop and discuss it with you before doing anything additional. Payment terms are 50% on completion of the works, 50% on issue of the certificate.
Workmanship & certification
All electrical work is carried out to BS 7671 (the IET wiring regulations, 18th edition). Notifiable Part P work is registered through our competent-person scheme and a Building-Control compliance certificate is issued within 30 days of completion.
Guarantee
Installation workmanship is guaranteed for five years from completion. Manufacturer warranties on equipment supplied vary by manufacturer. We'll list these on your quote.
Cancellation
You may cancel up to 14 days after signing the quote without penalty. Cancellations after the 14-day cooling-off period may be subject to a charge for materials already ordered.
Liability
Our liability is limited to the value of the works, except where excluded by law (e.g. personal injury caused by negligence). We carry £10m public liability insurance. A certificate is available on request.
Governing law
These terms are governed by the law of England and Wales. Disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.